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“Why does Mail have to be so fucking complicated?”

“Why does Mail have to be so fucking complicated?”

Chris Hynes - cricket's avatar
Chris Hynes - cricket
May 20, 2022
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“Why does Mail have to be so fucking complicated?”
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I always joked that I didn’t work with Steve; I worked near him. This anecdote falls into that category. In the early days of Mac OS X (now macOS), Mail was prominently featured in keynote addresses because it was a good showcase of the new operating system. The week before a keynote, they would do rehearsals, including demos.

Commemorative stamp issued in Mozambique.

As I mentioned in my article on the “iMail” concept, I was getting increasingly frustrated with the complexity of Mail around this time.

The week before the WWDC 2004 keynote, my manager told me that Steve threw a fit during the rehearsal of the Mail demo. He was frustrated and paced around saying [paraphrased]:

Why does Mail have to be so fucking complicated? You read email, you compose new messages, you send them. That’s it!

Steve Jobs, trying to use Mail.

I was thrilled to hear this anecdote. I didn’t feel like I had many allies in the management chain that shared my desire for a much simpler Mail. And now I had the ultimat…

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