Common software usability issues

This is based on working in the software world for quite some time, ranging from technical support to consulting to quality assurance to software engineering. And from observing people at every chance I get. While some things improve in software, some pesky things stay the same and repeat themselves whenever a new application is created.

Here’s my list of things that I think most software needs to get better at doing. Most of the examples will involve tapping on a touchscreen device, but are often applicable to clicking with a mouse or trackpad. They are in no particular order.

Tap tolerance

You may be uncoordinated, elderly, or an a train when you tap on your screen. Your finger may shift a bit when you tap just because that’s how your body works. There is typically a threshold of movement after which the tap is registered as gesture rather than a tap. Next time you tap on a button and it fails or you tap in a view and it scrolls instead of recognizing the tap, you may be hitting a tap …